Jennie Colville’s stories

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    Delivering the best service to our customers

    Our Corporate Responsibility strategy focuses on issues important to all of our stakeholders, including being a responsible business. So while my role at RSA’s head office in London is not directly customer-facing, I see every day how we put our customers at the heart of everything we do.

    Jennie Colville, RSA Insurance Group
    Delivering the best service to our customers
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    Celebrating World Environment Day

    At RSA, our ambition is to be ranked amongst the world’s most environmentally sustainable insurers. This isn’t just about doing the right thing, focusing on reducing our environmental impact supports our aim to reduce costs and find new ways of working.

    Jennie Colville, RSA Insurance Group
    Celebrating World Environment Day