Privacy policy

RSA is committed to ensuring that your privacy is protected. This Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and the procedures that we have in place to safeguard your privacy.

1. The information we collect and how we use it

If you request our email news service we need to know your email address. The email news service will be delivered to your email address. You can ask us at any time to stop providing you with this service by selecting "unsubscribe" on any email we send to you. It is our policy not to pass email addresses to any third parties without first obtaining your consent.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the web site and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

2. How we protect your information

The Internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.

We also keep your information confidential so far as reasonably practicable. Our internal procedures cover the storage, access and disclosure of your information.

3. Your consent

By submitting your information you consent to the use of that information as set out in this Privacy Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. You will be deemed to have consented to any such changes if you continue to access the web site or continue to receive emails from RSA without requesting that the email news service is stopped.

4. How to contact RSA

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments, email socialmedia@gcc.rsagroup.com.

5. How to request copies of personal information held

You are entitled to receive a copy of the personal information we hold about you by emailing crt.halifax@uk.rsagroup.com or writing to: 

Data Protection Liaison Officer
Customer Relations Office
RSA
Bowling Mill
Dean Clough Industrial Park
Halifax HX3 5WA
United Kingdom

Please note that a processing fee may apply.

6. Cookies 

Cookies are small text files placed on your computer and are commonly used on the internet. There are various types of cookies which perform different functions, such as remembering which items you have placed in your shopping basket or analysing your browsing behaviour to enable advertisers to present you with adverts more relevant to you and your interests. For more information about cookies, visit www.allaboutcookies.org. For more information about how the cookies we use on www.rsagroup.com, click here.