RSA Europe policy holders: Brexit information

Letters and documents for RSA Europe policy holders relating to Brexit available in English, French, German, Dutch and Spanish

Brexit referendum outcome

If you have a motor, travel, pet or household insurance policy, or business insurance policy underwritten by MORE TH>N, see our Frequently Asked Questions (FAQs).

RSA part VII transfer in response to Brexit

As a result of the UK’s prospective withdrawal from the European Union (EU) (commonly known as “Brexit”), Royal & Sun Alliance Insurance plc (RSAI), is taking the necessary steps to establish a new legal entity in Luxembourg, RSA Luxembourg S.A. (RSAL).

RSAI intends to transfer certain of its insurance and reinsurance business from RSAI to RSAL. These changes are required to maintain a viable operating model and to continue to service RSAI’s European business. If the proposed transfer does not take place and the UK does withdraw from the EU, then it may not be legally permissible for RSAI to pay valid claims in respect of European risks.

Notice is hereby given that the Claimants made an application on 3 August 2018 to the High Court of Justice of England and Wales (Court) under Part VII of the Financial Services and Markets Act 2000 (FSMA) (Application) for an order sanctioning an insurance business transfer scheme (Scheme).

The below documents provide important information about the proposed transfer. These documents are available in English, French, German, Spanish and Dutch.

The Application is directed to be held before a judge at the Rolls Building, 7 Rolls Buildings, Fetter Lane, London EC4A 1NL on 29 November 2018. If approved by the Court, the Scheme will become effective immediately after midnight (UK time) on 1 January 2019. This website will be refreshed as new information is available.

Contact us

If you do not have any concerns about the proposed Transfer, or do not wish to raise an objection, no further action is required.

The contact methods below are for questions relating to the proposed transfer. Any other general queries relating to your policy, contract or claim that do not relate to the proposed transfer should continue to be made to your usual contact or using the contact details set out in your policy or contract documentation.

If you have additional questions or concerns, or wish to raise an objection to the proposed transfer, you may contact us using any of the below contact methods:

By email:

By telephone: All telephone calls relating to the Scheme should be directed to our helplines detailed below. The helplines are open from 08:00 to 18:00 (UK time) Monday to Friday and are available to take calls in English, French, German, Spanish and Dutch languages. Calls may be recorded.

English: +44 121 415 0953

French: +44 121 441 7704

German: +44 121 441 7702

Spanish: +44 121 441 7703

Dutch: +44 121 441 7701

By post: All letters relating to the Scheme should be directed to the following addresses:

  • UK: RSA UK, 20 Fenchurch Street, London, EC3M 3AU, United Kingdom
  • Germany: RSA Germany, Direktion für die Bundesrepublik Deutschland, Hansaring, 20 D-50670, Köln, Deutschland
  • Spain: RSA Spain, Sucursal en Espana, Paseo de la Castellana, 95 – Planta 19 (Edificio Torre Europa), 28046, Madrid, Spain
  • France: RSA France, Immeuble le Leeds, 253 Boulevard de Leeds, 59777 Euralille, France
  • Belgium: RSA Belgium, Woluwedal 62, 1200 Brussel, Belgium
  • Netherlands: RSA Netherlands, O. Box 4143, 3006 AC Rotterdam, The Netherlands

Choose a language:



Letters for policyholders

Letters for reinsurers

Letters for intermediaries

Letters for third parties

Letter for lead insurer



Supplementary documents


Français / French

Letter for policyholders / courriers pours les assurés

Letter for reinsurers / courriers pours les réassureurs

Letter for intermediaries / courriers pours les courtiers et agents d'assurance

Letter for third parties / courriers pours les tiers

Documents / documents


Supplementary documents / documents supplémentaires


Deutsch / German

Letter for policyholders / informationsschreiben für versicherungsnehmer

Letter for reinsurers / informationsschreiben für rückversicherer

Letter for intermediaries / informationsschreiben für vermittler

Letter for third parties / informationsschreiben für drittparteien

Documents / unterlagen


Supplementary documents /ergänzende unterlagen


Nederlands / Dutch

Letter for policyholders / brieven voor polishouders

Letter for reinsurers / brieven voor herverzekeraars 

Letter for intermediaries / brieven voor tussenpersonen

Letter for third parties / brieven voor derde partijen

Documents / documenten


Supplementary documents / aanvullende documenten


Español / Spanish

Letter for policyholders / cartas informativas para los asegurados 

Letter for reinsurers / cartas informativas para las compañías de reaseguro

Letter for intermediaries / cartas informativas para los mediadores de seguros

Letter for third parties / cartas informativas para terceros proveedores

Documents / documentos de interés


Supplementary documents / documentos suplementarios

In September 2018, RSA opened its office in Luxembourg which will provide a platform for RSA in Europe post-Brexit, minimising disruption to RSA's business with EU-based customers and ensuring the business continues to serve UK customers' needs in Europe. Find out more here.