Sustainable operations

A changing climate brings risks to our business and our world. We’ll work with our people, customers and stakeholders to understand those risks, reduce our carbon emissions and use resources more efficiently.

Why it matters

Climate change, pollution and increasing pressure on natural resources affect our people, our customers and the communities we work in.

By making the right choices about how we operate our business, and support our suppliers to do the same, we can reduce the environmental impact of our business and play our part in addressing pressing sustainability challenges.

How we're helping deliver sustainable operations

Our approach

We are committed to reducing our business’ contribution to climate change by promoting sustainable working practices amongst employees and suppliers. We measure, monitor and manage the factors that influence our overall carbon footprint, including energy consumption, business travel and waste.

William McDonnell, our Group chief risk officer has Executive Committee responsibility for the environment and RSA’s overall response to the risks of climate change. Our environmental policy sets out our commitments to minimising our impact and promoting environmental awareness more widely.

Beyond our own direct impact, our claims management provides a great opportunity to promote practices that are better for the environment. For example, our pilot project with Godsinlösen AB (GIAB) in Norway implements “circular economy” principles, encouraging policyholders to return their damaged property for repair.

Our performance


 Greenhouse gas emissions (tCO2e) 2018 2017 2016 2015
Scope 1  2,293A 2,195 2,153 4,173
Scope 2  9,134A 10,039 11,319 13,890
Scope 3 12,315 12,052 12,469 13,919
    Business Travel  10,520A 10,824 11,272 12,379 
Total CO2e emissions (tonnes)  23,742 24,286 25,941 31,981
Tonnes CO2e perFTE 1.94 1.80 1.88 2.13

A Assured by PwC

See RSA Greenhouse Gas (GHG) Emissions 2018 (PDF) for further information.