Contact

How can we help you today?

• Brokers (UK)

  Brokers (UK)

  RSA is one of the UK's largest commercial insurers, covering the insurance and risk management needs of a significant number of FTSE 100 companies.

  Find out more about our products and services at www.rsabroker.com

  To find an independent insurance broker in the UK, visit https://www.biba.org.uk/find-insurance.

• Car insurance (UK)

  Car insurance (UK)

  MORE TH>N	+44 (0) 330 1023 615
  Motability	+44 (0) 300 037 3737
  CYBG	+44 (0) 800 197 1614

• Commercial insurance (UK)

  Commercial insurance (UK)

  RSA is one of the UK's largest commercial insurers, covering the insurance and risk management needs of a significant number of FTSE 100 companies.

  Find out more about our products and services at www.rsabroker.com

  To find an independent insurance broker in the UK, visit https://www.biba.org.uk/find-insurance.

• Complaints

  Complaints

  RSA is committed to going the extra mile for our customers. If you believe that we have not delivered the service you expected, we want to hear from you so that we can try to put things right.

  If your complaint relates to your policy then please contact the sales and service number shown in your schedule. If your complaint relates to a claim then please call the claims helpline number shown in your policy booklet. 

  We aim to resolve your concerns on an informal basis within three business days. Where we have been able to, we will send you a letter confirming this. We’ll also explain how you may be able to refer the matter to the Financial Ombudsman Service if you subsequently decide you are unhappy with the outcome.

  In the unlikely event that we are unable to resolve your concerns through our informal complaints process, our Customer Relations Team will then review the matter on behalf of our Chief Executive.

• Home insurance (UK)

  Home insurance (UK)

  MORE TH>N	+44 (0) 330 1023 627
  John Lewis	+44 (0) 345 6100 355
  Through your bank or building society	+44 (0) 800 1971 612

• Life insurance, pensions and endowments

  Life insurance, pensions and endowments

  Life insurance policies

  Royal & SunAlliance sold its life business to Resolution Life in September 2004. These policies are now branded under Phoenix Life Group. Click here for their customer center and contact information.

  RSA European Life Business

  RSA European Life Business sold its life business to Skandia Life (Ireland) on 13 March 2003. Contact +353 (0) 1 479 3900 or email admin@skandia.ie.

• Media and press enquiries

  Media and press enquiries

  Go to our Press office contacts page (for RSA Group and UK media enquiries only)

• Motability

  Motability

  The Motability Scheme enables disabled people to use their government-funded mobility allowance to lease a new car, scooter or powered wheelchair.

  RSA has provided insurance to Motability car customers since 1995, and to powered wheelchair and scooter customers since 2010.

  Visit the RSA Motability website for contact information.

• Pet insurance (UK)

  Pet insurance (UK)

  MORE TH>N	+44 (0) 330 1023 638
  Argos	+44 (0) 345 0787 500
  John Lewis	+44 (0) 345 6100  355
  M&S	+44 (0) 800 9808 740
  RSPCA	+44 (0) 330 1023 007
  Tesco	+44 (0) 345 0783 895

• Shareholder enquiries

  Shareholder enquiries

  Visit our Investor Relations contacts page