Registered office
RSA Insurance Group plc
20 Fenchurch Street
London EC3M 3AU
United Kingdom
(Registered in England with company number 2339826)
Telephone: +44 (0) 1403 232 323 (note, this is an automated switchboard that operates 24/7)
Contact
General contact information for RSA Insurance Group plc
More about Contact
How can we help you today?
Use the drop-down list below to find our most commonly requested contact information.
-
COVID-19 (Coronavirus)
COVID-19 (Coronavirus)
It's a worrying time for many of us. We're keeping this page on our website up to date with the latest information relating to COVID-19.
-
Car insurance (UK)
Car insurance (UK)
MORE TH>N +44 (0) 330 1023 615 Motability +44 (0) 300 037 3737 CYBG +44 (0) 800 197 1614 -
Commercial insurance (UK)
Commercial insurance (UK)
RSA is one of the UK's largest commercial insurers, covering the insurance and risk management needs of a significant number of FTSE 100 companies.
Find out more about our products and services at www.rsabroker.com
To find an independent insurance broker in the UK, visit https://www.biba.org.uk/find-insurance.
-
Complaints (UK)
Complaints (UK)
RSA is committed to going the extra mile for our customers. If you believe that we have not delivered the service you expected, we want to hear from you so that we can try to put things right.
If your complaint relates to your policy then please contact the sales and service number shown in your schedule. If your complaint relates to a claim then please call the claims helpline number shown in your policy booklet.
We aim to resolve your concerns on an informal basis within three business days. Where we have been able to, we will send you a letter confirming this. We’ll also explain how you may be able to refer the matter to the Financial Ombudsman Service if you subsequently decide you are unhappy with the outcome.
In the unlikely event that we are unable to resolve your concerns through our informal complaints process, our Customer Relations Team will then review the matter on behalf of our Chief Executive.
-
Home insurance (UK)
Home insurance (UK)
MORE TH>N +44 (0) 330 1023 627 John Lewis +44 (0) 345 6100 355 Through your bank or building society +44 (0) 800 1971 612 -
Legal indemnities (UK)
Legal indemnities (UK)
RSA no longer provides these policies. For more information visit the DUAL Asset Underwriting website.
-
Investor relations
Investor relations
Please visit our investor relations contact page.
-
Life insurance, pensions and annuities
Life insurance, pensions and annuities
RSA no longer provides life insurance, pension or annuity products. For more information about existing policies and the companies that now administer them, click here
-
Media and press enquiries
Media and press enquiries
Go to our Press office contacts page (for RSA Group and UK media enquiries only)
-
Motability (UK)
Motability (UK)
The Motability Scheme enables disabled people to use their government-funded mobility allowance to lease a new car, scooter or powered wheelchair.
RSA has provided insurance to Motability car customers since 1995, and to powered wheelchair and scooter customers since 2010.
-
Pet insurance (UK)
-
Shareholder enquiries
Shareholder enquiries
Major shareholder notifications under the FCA's Disclosure and Transparency Rules should be emailed to shareholder.disclosures@gcc.rsagroup.com.
Our share register is managed and administered by Equiniti. Contact Equiniti for help and information about your RSA shares.
-
Un-identified payment or reporting fraud
Un-identified payment or reporting fraud
Visit our Fighting Fraud page for phone numbers and resources to help you
Looking for an RSA company or office near you?
Locate an RSA office or brand in your part of the world.
RSA around the world