Battered by both Storm Ciara and Storm Dennis, the UK has experienced exceptionally strong winds, heavy rain, flooding and, in some cases, snow. As one of the biggest weather events of the last ten years, teams from across the business have been on the front line, helping the people most affected by the storms.
Through information from EuroTempest, we were able to keep on top of the latest weather warnings, using the timings and locations to identify our risk exposure. As the storm approached, we made sure our surge team and suppliers were prepared by assessing the potential volume of customers affected in each location and finding out what kind of assistance they needed from us.