Delivering the best service to our customers
Our Corporate Responsibility strategy focuses on issues important to all of our stakeholders, including being a responsible business. So while my role at RSA’s head office in London is not directly customer-facing, I see every day how we put our customers at the heart of everything we do.
Developing communities, business and people through social enterprise
Enterprises addressing social issues may seem a recent trend, but our company was established over three hundred years ago to meet a social need: supporting a community left vulnerable after the destruction caused by the Great Fire of London. After all these years we still support the same principles. Which is why we have increased our involvement with the School for Social Entrepreneurs (SSE). Our skills help their students address community issues on both sides of the Atlantic – and their experiences give us both personal and commercial insight.