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  • 2019 Full Year Results: going the extra mile for our customers

    RSA has over 300 years’ experience providing peace of mind to individuals and businesses, and we’re always making improvements to cater to their ever-changing needs. Find out more about some of our proudest moments from last year…

    RSA Group plc - sun symbol of the logo only - colour
    2019 Full Year Results: going the extra mile for our customers
  • Confident Futures: Helen Rich on caring for our customers

    In the second in a series of articles on our Confident Futures strategy Technical Unit Leader Helen Rich explains how RSA cares for its customers.

    Confident Futures: Helen Rich on caring for our customers
  • Be on your guard for fraudsters advertising claims numbers online

    A growing number of customers who experience road traffic accidents are falling victim to scammers pretending to be insurance companies in Google adverts.

    Adele Sumner, Head of Fraud at RSA - headshot, colour
    Be on your guard for fraudsters advertising claims numbers online
  • Insurance 2020: A look to the year ahead

    Last week marked the start of a new year and a new decade but many of the issues the insurance industry faces remain the same. Here are five things likely to be on the to do lists of all major insurers this year.

    RSA Group plc - sun symbol of the logo only - colour
    Insurance 2020: A look to the year ahead
  • Talking business with our customers

    What happened when real customers were invited to join RSA's personal lines board meeting? Andrew Selman explains

    RSA Group plc - sun symbol of the logo only - colour
    Talking business with our customers
  • Delivering the best service to our customers

    Our Corporate Responsibility strategy focuses on issues important to all of our stakeholders, including being a responsible business. So while my role at RSA’s head office in London is not directly customer-facing, I see every day how we put our customers at the heart of everything we do.

    Jennie Colville, RSA Insurance Group
    Delivering the best service to our customers