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  • Insurance 2020: A look to the year ahead

    Last week marked the start of a new year and a new decade but many of the issues the insurance industry faces remain the same. Here are five things likely to be on the to do lists of all major insurers this year.

    RSA Group plc - sun symbol of the logo only - colour
    Insurance 2020: A look to the year ahead
  • Talking business with our customers

    What happened when real customers were invited to join RSA's personal lines board meeting? Andrew Selman explains

    RSA Group plc - sun symbol of the logo only - colour
    Talking business with our customers
  • Delivering the best service to our customers

    Our Corporate Responsibility strategy focuses on issues important to all of our stakeholders, including being a responsible business. So while my role at RSA’s head office in London is not directly customer-facing, I see every day how we put our customers at the heart of everything we do.

    Jennie Colville, RSA Insurance Group
    Delivering the best service to our customers