The Thread

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  • Delivering the best service to our customers

    Our Corporate Responsibility strategy focuses on issues important to all of our stakeholders, including being a responsible business. So while my role at RSA’s head office in London is not directly customer-facing, I see every day how we put our customers at the heart of everything we do.

    Jennie Colville, RSA Insurance Group
    Delivering the best service to our customers
  • Talking business with our customers

    What happened when real customers were invited to join RSA's personal lines board meeting? Andrew Selman explains

    RSA Group plc - sun symbol of the logo only - colour
    Talking business with our customers