Sustainable future

The risks and demands of a changing climate are of critical importance to our business, customers and stakeholders. We work to actively accelerate the transition to a low carbon economy and to improve society’s resilience to extreme weather

The challenge

Every business has a responsibility to safeguard the environment for future generations and play its part in addressing climate change. The insurance sector is particularly close to the effects of a changing climate through the services and support that we provide to our customers in response to natural catastrophes.

Sustainable future in action

Our actions in 2017 to support a sustainable future

Our approach

Our commitment to helping build a sustainable future spans several important themes, including managing the impact of our own business on the environment, supporting our customers to adapt and respond to climate change, and insuring renewable energy projects to accelerate the transition to a low-carbon economy.

Reducing our own emissions

We are committed to reducing our business’ contribution to climate change and promoting sustainable working practices amongst employees and suppliers.

Supporting our customers

We are addressing climate issues through our products and services, and helping customers respond to changing environmental risks and opportunities.

Insuring renewable energy

We are proud to insure renewable energy projects across the world, using our knowledge of these products to reduce the risks and costs associated with renewable energy and support the transition to a lower carbon future.


Our environmental performance

Key Environmental Data   2017 2016 2015
Greenhouse gas emissions (tCO2e) Scope 1  2,195 2,153 4,173
  Scope 2  10,039 11,319 13,890
  Scope 3 12,052 12,469 13,919
      Business Travel  10,824 11,272 12,379 
  TOTAL (gross) 24,286 25,941 31,981
  Gross tCO2e/FTE 1.80 1.88 2.13