Claims
We settle claims quickly and fairly. We are committed to deliver timely settlements to our customers and claimants and through numerous initiatives across the Group we aim to continually improve the claims experience and keep our customers moving.
Claims handling is a key differentiator for both customers and RSA. We have over 4,000 claims handlers across our businesses, around 500 of whom are devoted to handling large and complex claims. Within the team there are many specialists such as engineers, surveyors and mariners - and this depth of claims expertise is often key in our ability to win business.