RSA Reporting Guidelines

Background

RSA have reported on environmental impacts since 1999. As a UK headquartered company reporting was initially based on DEFRA reporting guidelines, this has extended to cover wider CR related KPIs.

• Environmental targets were reintroduced in 2006 for UK and International businesses;
• A full CR policy suite and web based reporting system was introduced in 2007;
• Quarterly environmental reporting was introduced in 2008 and a secondary audit of carbon data was commissioned for the first time alongside the main CR audit. CR indicators were introduced in the Annual Report & Accounts; and
• In 2009 migration to a new web based reporting system commenced due to limitations on calculations and aggregation in the previous system.

Scope of reporting

Reporting covers all our UK, International and Emerging Markets businesses, including wholly owned subsidiaries, leased premises and our joint ventures. Where data is not provided we provide estimates based on:

• Relative calculations (e.g. based on FTE) against other RSA businesses; and
• Proximity to nationally stated averages.

Around 10% of our carbon footprint is based on this type of data where countries cannot provide accurate measurements from suppliers.

Each region is required to improve on their reporting each year in line with the principle of environmental management of continuous improvement.

Selection of KPIs

The KPI used for reporting are selected from:

• DEFRA reporting guidelines;
• Company’s Act 2006;
• PIRC guidelines (ABI requirement);
• GHG Protocol;
• Global Reporting Initiative;
  Climatewise; and
• UN Global Compact.

Indicators are selected on the basis of materiality to RSA and capability of local businesses to collect the data. The following limitations apply:

• Where office/businesses/countries are under 50 employees, data will be on a best endeavour basis;
• Each country varies significantly in the type of insurance written and customer, e.g. RSA Canada is a purely broker based business whereas Russia is personal lines only. This means aggregation of customer data to a single Group consolidated figure is not possible;
• Environmental quarterly reporting has been introduced (UK and International) to ensure progress towards successful achievement of publicly stated targets;
• Community data has been set to a half year cycle due to Emerging Markets providing data. The financial controllers in Emerging Markets were unable to support quarterly reporting; and
• HR data is improving over time. HR is managed in three separate business divisions and data is not yet fully aligned. Due to acquisition activity there continues to be differing management levels/structures and local legal requirements on Health and Safety information.

RSA Reporting Guidelines (68 Kb PDF)