Diversity, human rights & ethics

As a global business we should reflect the diversity of the labour market from which we draw our employees. This will also help us to understand the needs of our customer. A diverse workforce brings extra benefits to the business by bringing together a broader range of perspectives and experiences.

As a signatory of the United Nations Global Compact we are committed to eliminating discrimination and protecting human rights internally and in our immediate sphere of influence. We have identified no risk of child or forced labour in any of our operations due to the nature of our business. For more information on how we work with our business partners and suppliers to ensure this, see Suppliers.

We offer a wide range of programmes to encourage and support women employees, including flexible working, equal pay reviews and childcare support.

Ethnicity in the UK

	White British	White Other	Indian	Pakistani	Bangladeshi
Management	0.4	2.9	0.0	0.0	0.0
Employees	7.8	67.6	0.9	1.0	0.3
	Black Caribbean	Black African	Black Other	Other EM
Management	0.0	0.0	0.0	1.1
Employees	0.2	0.2	0.2	17.4

Ethics

We adhere to all applicable laws, regulations and standards in the places where we do business. Our Business Principles are backed up by specific policies that set out the standards we expect employees to meet in their jobs. They cover fraud, confidentiality, competition and money laundering. They are translated into all local languages where we operate.

Our whistle-blowing policy encourages employees to report breaches of our policy or illegal activity. We operate a 24 hour anonymous and confidential hotline for employees to raise concerns about unlawful behaviour.

Every employee also receives a booklet in their local language containing our new Brand Beliefs which set out what we stand for, how we should behave towards each other, and the actions we need to take to deliver on our customers’ needs (See Our Approach).