RSA / Nationwide home insurance partnership goes live

RSA Group

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As of today, customers of Nationwide Building Society can purchase a new build your own home insurance product underwritten by RSA

The new flexible policy allows homeowners to pay only for what they need by empowering them to pick and mix their level of cover.

The companies developed the new offer following extensive research with existing Nationwide members, to find out what is most important to them when looking at home insurance. Seventy-seven per cent1 of the people the building society spoke to said that only paying for the cover they needed was a primary factor in choosing a provider.

Simplicity and service are at the heart of the new product so that the customer journey – from acquiring cover to making a claim – is smoother. In addition to giving customers the option to “bolt on” the cover that they require, key features of the policy include unlimited buildings cover and £50,000 contents cover as standard, no additional premium for paying monthly or cancellation fees, and the promise of quicker claims settlement. Policy details will be held online to ensure easy access for customers without paperwork.

Steve Lewis, RSA’s UK and International CEO, said:

“We are delighted that our new partnership with Nationwide Building Society is now live. This important joint venture further strengthens RSA’s position as a market leader in home insurance.
“Nationwide’s excellent reputation for customer service lies at the heart of the joint proposition, underpinned by an entirely new digital technology platform for RSA, which will now be rolled out across all our personal lines business. The new platform not only provides multiple benefits in customer service, but also excellent cost and underwriting synergies.”

The product will be available to Nationwide members who hold a main current account, savings account or mortgage product.

Also read: RSA and Nationwide announce five year deal (17 December 2015)

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Internal Nationwide research through member connect panel between March and June 2017

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